Payment Policy
At Turnna, we highly value your safety and convenience. We offer a variety of payment methods that are easy to use and secure. All transactions are processed in British Pounds (GBP).
Accepted Payment Methods
We provide multiple secure ways to pay for your orders:
Credit and Debit Cards
We accept all major credit and debit cards, including Visa, MasterCard, American Express, and Maestro. This payment method is safe and encrypted. To pay by card, simply enter your card number, expiration date, and CVV at checkout.
Apple Pay & Google Pay
For customers using mobile devices, we offer Apple Pay and Google Pay for seamless, contactless payments. These options allow for a quick checkout using your device's biometric authentication (Face ID or Touch ID).
Shop Pay
We support Shop Pay for an accelerated and secure checkout process. If you have a Shop Pay account, your details will be pre-filled for a faster experience.
PayPal
PayPal is a globally recognized service that enables secure transactions without sharing your full financial details with us. When selecting PayPal, you will be redirected to their secure portal to finalize your purchase.
Currency and Taxes
All prices displayed on turnna.com are shown in British Pounds (GBP). All prices include applicable VAT (Value Added Tax). The total amount you see at checkout is the final price you will pay, with no hidden fees.
Security and Data Protection
Your security is our highest priority. All transactions on our website are encrypted using Advanced SSL (Secure Socket Layer) technology to ensure your privacy. Turnna does not store your full credit card or payment details on our servers; all processing is handled by PCI-compliant payment gateways.
For more details about refunds or payment disputes, please review our Return & Refund Policy.
Contact Information
Store Name: Turnna
Operated by: SOLROSY LTD (Company ID: 17040452)
Address: 93 Buckingham St, Hockley, Birmingham B19 3JB, United Kingdom
Email: info@turnna.com
Phone: +447537102951
Customer Service Hours: Monday to Friday, 09:00 – 18:00 (London Time)
We aim to respond to your email within 24 hours (Mon–Fri).